Key Takeaways from the Australasian Gaming Expo: Common Challenges in the Gaming and Hospitality Industry

After an incredible few days at the Australasian Gaming Expo, we’re excited to reflect on the valuable conversations we had with industry professionals.

It became clear that the gaming and hospitality sectors are facing a set of common challenges that are significantly impacting their operations and customer satisfaction. We’re proud to see how Advanced Bacterial Sciences (ABS) products are making a tangible difference in addressing these issues.

Common Industry Challenges

During the expo, several recurring pain points were highlighted by professionals across the industry:

  1. Urinal Odours: Persistent and unpleasant smells in washrooms are a frequent complaint, negatively affecting the overall customer experience. This issue is more than just an inconvenience—it directly impacts guest satisfaction and the perception of the facility’s cleanliness.
  2. Frequent Urinal Descaling – Acid Wash: Limescale build-up in urinals requires regular descaling with harsh chemicals. This process is not only time-consuming but also costly, requiring frequent maintenance to keep facilities running smoothly.
  3. Foul Odours from Grease Traps: The accumulation of fats, oils, and grease (FOG) in kitchen grease traps leads to foul odours that can permeate throughout the facility. This not only creates an unpleasant environment but also increases the need for regular cleaning and maintenance.
  4. Expensive Plumbing Call-Outs: Frequent blockages in urinals and grease traps result in costly plumbing call-outs. These issues can disrupt operations and lead to significant unplanned expenses, adding stress to facility managers.

How ABS Products Address These Issues

We were thrilled to see how well-received our solutions were at the expo, particularly for their innovative, non-chemical approach. Here’s how our products are helping to resolve these common challenges:

1. Safe and Easy to Use:
Our non-chemical products, such as URIZAP and FOGZAP, are designed to be both environmentally friendly and easy to apply. By reducing the reliance on harsh chemicals, facilities can maintain high standards of cleanliness with less effort and lower risk to staff and guests.

2. Water Savings:
By reducing the need for frequent flushes, our solutions contribute to significant water conservation. This is especially beneficial in regions prone to droughts, where water savings are critical. Our products not only help the environment but also reduce operational costs associated with water usage.

3. Enhanced Customer Experience:
With reduced odours, fragrance machines can work more effectively, creating a more pleasant environment for customers. A fresher, cleaner atmosphere enhances the overall experience, which can lead to increased customer satisfaction and loyalty.

Expanding the Impact: SludgeZap and All-Purpose Cleaner

In addition to URIZAP and FOGZAP, we introduced SludgeZap and our All-Purpose Cleaner, which garnered significant interest for their effectiveness in addressing other common facility issues:

1. Bar Flies:
Bar flies are a common nuisance in many hospitality venues, especially around bar areas. Our solutions help to mitigate this problem, ensuring that these spaces remain clean and inviting for guests.

2. Foul Odours from Sinks and Drains:
SludgeZap is particularly effective in tackling foul odours at their source. By keeping sinks and drains fresh and clean, it prevents the build-up of unpleasant smells, contributing to a more hygienic environment.

We’re very pleased with the positive response to our products and are committed to helping the gaming and hospitality industries overcome these persistent challenges. The feedback we received at the expo reaffirms our belief in the value of our solutions and drives us to continue innovating.

If you didn’t get a chance to visit us at the expo, it’s not too late to discover how ABS can revolutionise your facility’s maintenance routine. Contact us today to learn more about our products and how they can benefit your organisation.

Together, we can create cleaner, more sustainable environments that enhance customer satisfaction and reduce operational costs.

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